So at last year’s last opera, I stood up fast after the performance, to applaud and stomp and shout – and my excellent and fairly small binoculars flew off my lap onto the floor. On an edge. The right side continued to be fine, but the left side made broken kaleidoscope noises.
I got on the Bushnell website a couple of months ago and there was an address in Kansas City to mail them to – not much more info. So I called – same advice, very nicely given. Just send them in and we’ll get back to you in a few weeks and let you know.
I got a postcard when they received them, with an id number to check on them. So a week or so later, I did. There was a cost of $10 written on the report, no button or instructions about how one might pay the $10. Just before the last opera this year (that’s what I get for procrastinating – up until now), they returned a brand new pair at no charge!
Mine were expensive, and these were even better. I am astonished and delighted. Thanks, Bushnell!